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| Bulk Purchase Negotiation |
Samuel Miller, the principal of a local school, is at the grocery store shopping for items for an upcoming community event at the school. He aims to provide healthy snacks for all attendees and is therefore purchasing organic fruits. Since he needs a large quantity, he believes he might be eligible for discounts on bulk purchases.
As the store manager, you are
interacting with Mr. Miller to explain that the store’s policies do not include
discounts for bulk purchases. However, you can offer him alternative options. For More Information - Click Here
Learning Objectives:
- Negotiating effectively to reach a mutual agreement,
- Adopting problem-solving techniques to resolve issues,
- Maintaining a professional approach when interacting and explaining store policies,
- Displaying a willingness to consider special circumstances,
- Exhibiting patience to allow the customer to express concerns.
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