Job requirements posted by companies mention a list of skills applicable to the position. It includes a list of technical and soft skills. While technical skills are acquired as part of an educational curriculum, there is hardly any specific program that offers soft skills training. Also known as life skills and people skills, these are acquired as part of everyday experiences. However, the question arises, is everyone exposed to situations that can help them acquire all kinds of soft skills? There is a very slim chance. One may read about them but, unless experienced, they are not of much help. So how does one experience them?
With the coming of AI-powered scenarios, virtual characters provide an effective training opportunity. Leveraging technologies like natural language processing and machine learning, virtual characters are given the ability to act and react like real humans.
When integrated into training scenarios, these virtual aides provide highly effective and engaging soft skills training opportunities. Take for example a case of an HR executive who is tasked with informing an employee that their contract with the company has been terminated. This could be a difficult task to complete and requires very fine skills to execute the job professionally. As part of corporate soft skills training, professionalism is of great importance. In this case, if an executive practices such scenarios in a virtual environment with an AI-powered character, it helps them understand the nuances of the job and ways to maneuver through it.
This is just one example. The corporate world is rife with examples that require soft skills training to achieve tasks of multiple types. The AI-Humans platform offers off-the-shelf and customizable training solutions that can help executives practice their skills and polish them to perfection. The customizable solutions barely take minutes to create, and trainers can offer training scenarios tailored to the needs of their organization.
0 Comments