Can a training session with an AI virtual human be effective? Virtual reality, virtual humans, and artificial intelligence are relatively new technology but growing dynamically. They are impacting lives in multiple ways and being referred to in the training and development domain is not surprise. So, coming back to the question, can this be an effective means of training? The answer is a promising one. Virtual humans in digitally created virtual environments mimic real world scenarios providing learners with realistic training experiences. A virtual human, AI-powered, can play the role of a character in a scenario, a fellow trainee or even the trainer, depending upon the need of the scenario.
Using an AI virtual human as training an aide has multiple benefits. To begin with, it is available at times convenient to learners. This is particularly useful when the trainees are professionals trying to balance their trainings and jobs. With the choice of training time in their hands, they can practice their skills at a time suitable to them, ensuring uninterrupted continuous learning opportunities. Since the character is digitally created, there is the advantage of having characters representing various aspects of a scenario – the user could be a bank employee practicing to sell products to a virtual character, or it could be an HR manager trying to address an employee's claim of harassment at the workplace. The options are endless, and a variety of training sessions can be designed to benefits all levels of an organization. Furthermore, these AI virtual humans are non-judgemental characters set in controlled environments. User practicing skills is assured of not being judged over mistakes. This puts the user at ease and encourages a natural and confident performance.
Practicing and polishing skills with virtual humans is an engaging way to learn and grow. Scenarios available on the AI-Humans platform are powered by conversational AI allowing learners to hold a realistic and organic conversation, making learning interactive and effective.
0 Comments